Services and Support
Bettersize is dedicated to providing high-quality hardware and software, designed for ease of use, and we are committed to ensuring that our customers get the best possible experience. If you experience any difficulties upgrading, please don't hesitate to contact our Support Team or connect with one of our Local Distributors.
Complimentary Software Upgrades
Our software system is generally upgraded every two years to improve the user experience. If your laser particle size analyzer or other instruments have an older software version, we offer complimentary software upgrade assistance within the instrument's life cycle. Our Technical Services team has extensive experience in upgrading instruments' software, and we work to minimize downtime while providing specific training for your staff. Get in touch with our team today to learn more.
Hardware upgrades can help extend the life of your current instrument. Replacing one or more components, especially those causing bottlenecks, can result in significant performance improvements, while remaining cost-effective. Contact our team today to learn more about our hardware upgrades.
We understand that your technical requirements may change during the instrument's life cycle, and we offer a trade-in option for your old Bettersize instrument. Our sales team is ready to help you maximize the value of your instruments. Get in touch with us today to learn more.
Our service team provides comprehensive maintenance services that are tailored to the specific needs of your lab or factory. We offer complimentary software upgrade assistance within the instrument's life cycle, on-demand repairs in the event of an incident, repair parts and supplies for in-house use, and preventive maintenance plans to help you make your lab or factory more productive facility. Need maintenance services? Contact our team today to get started.